Easy Email Features
After successful installation, you can find the app under System.
There are two tabs:
Jira Email Templates: System created templates
My Email Templates: Your user created templates
Jira Email Templates
Click Jira Email Templates: and all the Jira templates available in your system are listed on left side bar.
Click on your selected template
Modify its content
Click Save after you’re happy with your changes
Restart Jira to apply new changes
My Email Templates
Click My Email Templates: and all your created and saved email templates are listed below
To Edit: Click on ✎ under to edit
To Copy: Click on 📄 to copy
To Delete: Click on 🗑 to delete
To Create a new email template.
Click Add: and a new page appears for you to fill in, to create a new template.
My Email Templates consists of a basic template manager/editor where you can configure what template to use and a post function where you can decide to whom to send the email.
Post Function Configuration
For options on what values from issue can be used in the email template refer to Email Template Context.
Refer to Email Template Example.