User Guide and Installing Threaded Comments for Jira Data Center

Step 1:

There are two ways you can find and install Threaded Comments for Jira.


Navigate to “Manage apps” in your Jira Administration panel.


Visit the Atlassian Marketplace and search for Threaded Comments for Jira.

Click Try it free or Buy it now to get started.

Click here to visit the Threaded Comments for Jira page directly.

Step 2:

You can configure Threaded Comments to your requirements. In particular you have control over where teammates can and cannot use Threaded Comments. You can turn on/off settings like the ability to “Like” or “Dislike” comments.

Jira Admins also have the option to enable certain user interface (UI) elements for Threaded Comments.

Project configuration

Like/dislike Comments

Enable UI elements

A more detailed look at Threaded Comments for Jira settings

Project configuration

Nominate all projects or select key projects

Nominate or select a project to enable.

Disable projects if needed

Email notification

Toggle to enable

Choose comment box position

Choose to display comment box at top or bottom of Comments section

Allow project administrators to toggle Threaded Comments for their projects

Jira Admins can allow Project Admins to decided to use Threaded Comments for their projects.

Likes or Dislikes configuration

Nominate all projects or select key projects

Nominate or select a project to enable.

Display duration

Select if on at all times

Email notification

Toggle to enable

User Interface Display

Ability to filter by your own comments or mentions

By enabling this, it allows you to filter for only your comments

Allows the ability to show only the original comments (ie the threaded comments are not listed).

This feature allows to quickly review the key opening comments.

Ability to scroll vertically.

If enabled, means that you can scroll the content up or down.

Step 3:

You're good to go! Jira users can start using Threaded Comments in all enabled projects.

Want to let your Jira users know they have Threaded Comments?

Here’s a sample Slack or Teams message you can send to teams who are getting access to Threaded Comments:

Hey team! We recently installed Threaded Comments for Jira. This app lets you reply to Jira comments in threads like you do in Slack or Teams. 

There's nothing you need to do. Next time you're in a Jira issue, simply scroll down to view the comments and either add a new comment or hit `Reply` to start a threaded discussion.

End messy comments chains today. Get started with Threaded Comments for Jira.

Threaded Comments for Jira is available for your Jira Software or Jira Service Management instance today. Click here to try it for free.