Software Development Teams

Use for code reviews, discussing technical details, and providing feedback on specific issues or pull requests.

Project Management Teams

Use to to track progress, discuss tasks, and address project-related questions and concerns.

Design and UX Teams

Collaborate on design concepts, provide design feedback, and discuss visual elements.

Quality Assurance (QA) Teams

Communicate issues, discuss testing results, and coordinate bug fixes with developers.

Support and Customer Service Teams

Manage and resolve customer inquiries, track ticket updates, and collaborate on complex issues.

Please note: In Jira Service Management, Threaded Comments are only available to agents on the agent screen. Customers and portal users will not see Threaded Comments.

Marketing and Content Teams

Discuss marketing campaigns, provide feedback on content pieces, and coordinate content-related tasks.

Remote and Distributed Teams

Enable asynchronous communication and facilitate collaboration across different time zones and locations.

Cross-Functional Teams

Foster communication among different teams and departments, streamlining collaboration on shared projects.

Agile Teams

Facilitate discussions during stand-ups, sprint planning, and retrospectives.

Research and Development Teams

Share insights, discuss findings, and collaborate on research projects.

Documentation Teams

Collaborate on document revisions, address content queries, and track updates.